Terms and Conditions

Terms and Conditions 

Last Updated: February 2025

Welcome to Air Water Official ("Company," "we," "our," "us"). These Terms and Conditions govern your use of our website, www.airwaterofficial.com ("Website"), and the purchase of our air water generators ("Products"). By accessing our Website or purchasing our Products, you agree to be bound by these Terms and Conditions.

1. General Use

1.1 By using this Website, you confirm that you are at least 18 years old or have legal consent from a guardian.
1.2 You agree to use the Website only for lawful purposes and in accordance with these Terms.
1.3 We reserve the right to modify these Terms at any time. Your continued use of the Website constitutes acceptance of the updated Terms.

2. Product Information & Availability

2.1 We strive to provide accurate descriptions and images of our Products; however, we do not guarantee that all information is error-free.
2.2 Availability of Products is subject to change without notice. We reserve the right to discontinue or limit the quantity of any Product at any time.
2.3 Pricing is subject to change at our discretion. Any changes will not affect orders already placed.

3. Orders & Payments

3.1 By placing an order on www.airwaterofficial.com, you agree that all information provided is accurate and complete.
3.2 We accept various payment methods, as displayed on our Website. Orders are not confirmed until payment is processed successfully.
3.3 Air Water Official reserves the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or product unavailability.

4. Shipping & Delivery

4.1 We ship to specified locations as detailed on our Website. Delivery times are estimates and not guaranteed.
4.2 You are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect information.
4.3 Shipping fees and potential customs duties are the responsibility of the customer unless otherwise stated.

5. Returns & Refunds

5.1 We accept returns under specific conditions as outlined in our Return Policy on www.airwaterofficial.com.
5.2 To be eligible for a refund, the Product must be unused, in its original packaging, and returned within 7 days of delivery.
5.3 Refunds will be processed using the original payment method, excluding shipping fees unless the return is due to a defect or our error.

6. Warranty & Liability

6.1 Air Water Official provides a limited warranty on our air water generators, as detailed on the Website.
6.2 We are not liable for damages resulting from improper use, unauthorized modifications, or external factors such as power surges.
6.3 To the fullest extent permitted by law, we disclaim all warranties except those expressly stated.

7. Intellectual Property

7.1 All content on www.airwaterofficial.com, including text, images, logos, and product designs, is the intellectual property of Air Water Official and is protected by law.
7.2 You may not copy, distribute, or use any content without our prior written consent.

8. Privacy Policy

8.1 Your personal information is collected and processed in accordance with our Privacy Policy, available on www.airwaterofficial.com.
8.2 We take reasonable steps to protect your data, but we are not responsible for unauthorized access beyond our control.

9. Limitation of Liability

9.1 Air Water Official is not liable for any indirect, incidental, or consequential damages arising from your use of our Products or Website.
9.2 Our total liability is limited to the amount paid for the Product in question.

10. Governing Law & Dispute Resolution

10.1 These Terms are governed by the international standards laws.
10.2 Any disputes shall be resolved through arbitration or courts, unless otherwise required by law.

11. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Website: www.airwaterofficial.com
Email: contact@airwaterofficial.com
Phone: +66 803694075
Headquarter Office Bangkok, Thailand.